Returns & Exchanges

We take great pride in the quality of our spirits and want you to be completely satisfied with your purchase. If your bottle arrives damaged or incorrect, we offer a 30-day return window to ensure your experience remains exceptional.

Return Process

• 1.
  Contact Support

  Email our concierge team with your order number and photos of any damage or discrepancy within 30 days of delivery.

• 2.
  Review Approval

  Our team will review your request and, if approved, provide a pre-paid shipping label and detailed return instructions.

• 3.
  Secure Packaging

  Carefully repack the unopened bottle in its original presentation box and shipping container to prevent breakage during transit.

• 4.
  Refund Processing

  Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5-7 business days.